Privacy Policy

At xuzytay, we are committed to protecting your privacy whilst you explore and enhance your coffee brewing journey with us. This Privacy Policy explains how we collect, use, and safeguard your personal data on our website.

Information We Collect

We may collect personal information that you voluntarily provide, such as your name, email address, phone number, and any other contact details when you fill in forms or communicate with us.

How We Use Your Information

Your information is used solely to:

• Respond to your inquiries and provide customer support;
• Process orders and manage your purchases;
• Send you updates, promotions, and relevant information about our products and services;
• Improve our website, products, and customer experience;
• Comply with legal obligations.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can manage your cookie preferences through the cookie consent banner at the bottom of the page.

How We Protect Your Data

We have implemented appropriate technical and organisational measures to prevent unauthorised access, disclosure, alteration, or destruction of your personal data.

Sharing Your Information

We do not sell or rent your personal data to third parties. We may only share data with trusted service providers who assist us in delivering services or fulfil legal requirements, and this is done under strict confidentiality agreements.

Your Rights

You have the right to:

• Access the personal information we hold about you;
• Request correction or deletion of your data;
• Withdraw consent where applicable;
• Object to or restrict processing of your information;
• Request data portability.

To exercise these rights, please contact us via the Contact page.

Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, and enforce our agreements.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Please review this policy periodically to stay informed.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please use the Contact page to reach out to us.